Refund policy

Our 5-Day Happiness Guarantee

At Jewels Elegance, your satisfaction is our priority. If your purchase isn't the perfect fit, we're here to help.

Returns You may request a return within 5 days of receiving your order. To be eligible for a return, the item must be unused, unworn, in its original condition, and returned with its original premium packaging.

Refunds Once your returned item is received and inspected, we will notify you of the approval status of your refund. Approved refunds will be processed to your original payment method within a reasonable timeframe.

Damaged or Defective Items If your jewelry arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Include your order number and clear photos of the issue so we can resolve it as quickly as possible.

Contact Us For return requests or assistance regarding your order, please contact our support team and we will be happy to assist you.